6400 Privacy Policy — How We Protect Your Information
User privacy is a core priority for the 6400 platform. This document details how we collect, use, store, and protect your personal information as a registered user in Malaysia.
Effective Date: 1 January 2026. This policy applies to all users accessing the 6400 platform.
1. Information We Collect
When you register and use the 6400 platform, we collect the following categories of information to ensure our services run smoothly and securely.
Full name, email address, phone number, date of birth, and password (stored in encrypted form). This information is required for registration and identity verification.
IP address, browser type, operating system, screen resolution, and device information. This data is used to detect unauthorised access and enhance the mobile experience.
Records of MYR deposits and withdrawal transactions, payment methods used (TNG, FPX, internet banking), and transaction history for audit and compliance purposes.
Pages visited, games played, time spent on the platform, and interaction patterns. This data helps us improve the platform and personalise the user experience.
2. How Your Information Is Used
6400 uses the information we collect solely for legitimate purposes directly related to platform operations. The following are the primary purposes for which your data is used:
- Account management: Processing registrations, logins, identity verification, and account recovery.
- Transaction processing: Verifying deposits and withdrawals in MYR and maintaining accurate financial records.
- Platform security: Detecting and preventing fraud, multi-account abuse, and unauthorised access.
- Service improvements: Analysing usage patterns to improve platform performance, game selection, and the mobile experience.
- Support communications: Responding to enquiries, resolving technical issues, and sending important account-related notifications.
- Legal compliance: Fulfilling applicable legal and regulatory requirements, including compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
3. Cookies & Tracking Technologies
What Are Cookies and How We Use Them
Cookies are small text files stored in your browser when you visit the 6400 platform. We use cookies to maintain your login session, save language preferences, speed up page load times, and understand how users interact with platform content.
We use two types of cookies: session cookies (deleted when you close your browser) and persistent cookies (stored for a set period to remember your preferences). We do not use third-party cookies for advertising purposes.
User Cookie Controls
You have full control over cookies through your browser settings and can choose to block or delete them at any time. However, blocking certain cookies may affect platform functionality such as login authentication and session stability.
For other tracking technologies such as web pixels and local storage, we use these exclusively for internal platform functions and not for third-party advertising purposes.
4. Data Storage, Security & Sharing
How We Store & Protect Your Data
All 6400 user data is stored on servers protected with industry-standard encryption. Sensitive information such as passwords is stored in irreversible hashed form. We employ security protocols to ensure that data transmitted between your browser and our platform cannot be intercepted by third parties.
Access to users' personal data is restricted to staff who require it for specific operational duties only, and all internal access is logged and monitored on a regular basis.
Sharing with Third Parties
6400 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share data in the following limited circumstances:
- Payment providers and banking gateways required to process your MYR transactions.
- Technical service providers who assist with platform operations and maintenance, subject to confidentiality agreements.
- Competent authorities where required by law or a valid court order.
5. Your Rights as a 6400 User
As a 6400 platform user in Malaysia, you have certain rights over your personal data under the Personal Data Protection Act (PDPA). The following are the key rights available to you:
You have the right to request a copy of the personal data we hold about you. Submit your request via our support email and we will process it within a reasonable timeframe.
If you find that your personal information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data upon account closure, subject to certain legal record-retention obligations that may require data to be kept for a specified period.
6. Policy Changes & How to Contact Us
Privacy Policy Updates
6400 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform service improvements. Users will be notified of any material changes via in-platform notifications or email.
It is your responsibility to review this page periodically. The effective date at the top of this document reflects the latest version currently in force. Your continued use of the 6400 platform after any changes are published constitutes your acceptance of those changes.
Contact Our Privacy Team
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us through the following channels:
- Email: [email protected]
- Live Chat: Available on the platform after logging in.
For frequently asked questions related to privacy and account security, you may also refer to FAQ page which contains answers to the most commonly raised questions by Malaysian users.
Your Data Is Protected. Our Platform Awaits.
With an unwavering commitment to safety and privacy, 6400 ensures your gaming experience in Malaysia is secure and enjoyable. Register today or log in to your existing account.